FAQ
Can I wear multiple dangle chains on one earring?
No, you cannot wear multiple dangling chains on a single earring, as it would require a very long stud. However, you can wear a chain in the first hole, one in the second, and even a third, creating a beautiful cascading effect that adds light and movement to your look.
Can you wear the pendant chains with all earrings or just the Bi Silver ones?
The pendant chains are compatible with all earrings as long as they have a long enough pin, so they can be used not only with those of our brand, but also with other types of earrings.
When should you wear the pendant chain? Before or after putting on the earring?
Pendant chains are worn after inserting the earring into the hole. Simply pass the chain through the earring post and then insert the butterfly clasp.
Shipping
Shipping times
We offer standard shipping, which arrives in 4-6 business days. For your convenience, we also provide the option to ship your order to selected pickup locations. Details and available options will be visible during checkout.
Tracked orders
All Bi Silver orders are fully tracked, so you can monitor your package at every stage of delivery.
Contact us
Have questions about shipping or the status of your order? Don't hesitate to contact us ! We're here to help.
Production Process
Bi Silver Lab
Discover the journey of a Bi Silver jewel! From the initial idea to the finished jewel, each step is a unique and fascinating experience. Click here to explore and see how our creations come to life!
Lost wax casting
"But how does a jewel made of wax become silver?"
The answer lies in an ancient technique over 5000 years old: lost wax casting. We believe it is magical to be able to make our jewelry with such an ancient technique and contribute in our own small way to keeping it alive over time. Click here to discover how this beautiful technique works.